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Saturday, March 10, 2007
PMA 07 Be at PMA Big Night: Blue Man Group tonight
After a day at PMA 07, relax with PMA Big Night at the Venetian Hotel on today, March 10, to see the Blue Man Group. Blue Man Group is a sensory feast combining music, comedy, art, and technology by creating a humorous and visually stunning form of entertainment. With no spoken language, Blue Man Group is perfect for men and women of all ages, languages, and cultures. Tickets are $75 for members and $99 for non-members. Transportation departs the Las Vegas Convention Center, South Hall, at 6:15. p.m., and the show begins at 7:30 p.m. No transportation is provided following the show. Epson, Kodak executives close out Executive Keynote sessions
PMA 07 holds its final day of Executive Keynotes, featuring discussions from some of the most prominent visionaries in the imaging industry. The session runs from 3:00 p.m. - 4:00 p.m.
Keith Kratzberg is vice president of marketing for Epson America Inc., Long Beach, Calif., where he is responsible for all product management, market planning, business development, and marketing communications for Epson branded products in North America. Prior to this, Kratzberg was the director of photo imaging, charged with guiding Epson's strategies in the photography markets and developing solutions that empower photographers to succeed digitally. Brad Kruchten is the worldwide general manager for Film and Photo Services, including film, single-use cameras, batteries, and all photofinishing labs in North America and Europe, for Eastman Kodak Co., Rochester, N.Y. He is also responsible for the products and services that enable retailers to offer an integrated retail solution to analog and digital photographers, which includes kiosks, paper, retail workflow software, and service and support. In addition, Kruchten has responsibility for the Consumer Imaging Services (CIS) group in Europe and for Qualex and Event Imaging Solutions, which are wholly-owned subsidiaries that provide photo services to retail consumers and guests at theme parks and other attractions. Prior to his current position, he was the CEO of Encad Inc., a wholly-owned Kodak subsidiary the company acquired in January 2002. Official Business Session speaker Bill Wagner on how to know your employees better
Bill Wagner, CEO and co-founder of Accord Management Systems Inc., Westlake Village, Calif., which specializes in helping business leaders get the people side of business right, tackles this topic in his Official Business Session tomorrow at 7:30 a.m. in rooms S222-S223, Level Two, at the Las Vegas Convention Center, Las Vegas, Nev. PSRO speaker focuses on sales training
 | | Tamara Lipori | How many of your scrapbook customers walk into your store wanting to buy, and walk out the door empty handed? How many times do your salespeople not have a clue what they might have done differently?
"I promise you that it is far more often than you could guess," said industry consultant Tamara Lipori, who showed how to fix the problem in yesterday's PSRO 2007 session, "Train Your Team to Sell."
[img]"People are either natural salespeople or not. But I do believe that through training you can teach the right people to sell, and training, linked together with a compensation plan that serves the employee and company equally well is what lacks in the majority of retail environments," Lipori said. "I believe in relationship based sales, sincere people who love the products or services they sell, making a personal connection with the consumers who walk through your door with their hand on the checkbook, ready to spend."
Lipori, author of the new "PSRO Guide to Scrapbook Retailing," signed copies of the book after the session. Lipori will be back on deck at 11:00 a.m. today with "Hiring the Best Employees Ever." She will show scrapbook retailers how to hire great employees and mold them into a top-selling team. "Your employees are the most important asset, or hindrance, in growing your business," she says.
At 2:00 p.m. she will present "Marketing Your Store -- Set Yourself Above the Competition." She will discuss how to design an annual marketing and advertising plan, create events and promotions, find free and low cost marketing and advertising ideas, and build good will in the community.
Jeffrey Makoff, DigitalCustom Group Inc., will provide the grand finale to PSRO 2007 with his 4:15 p.m. presentation on how to double scrapbook store revenues by providing custom digital imaging services. "This is very timely because many scrapbook retailers are struggling and looking for new revenue streams," Makoff says. PPFA honors three members at Face to Face Showcase reception
Members of the Professional Picture Framers Association (PPFA) honored three outstanding members during last night's PPFA 2007 Face-to-Face Showcase Reception. PPFA Immediate Past President John Pruitt, CPF, presented the awards.
 | | William Parker, MCPF, GCF | William Parker, MCPF, GCF, received the Award of Distinction for Leadership for outstanding service to the association, for initiating projects that have improved PPFA and benefited its membership, for generously sharing expertise, for serving PPFA in an objective, prudent, judicious and supportive manner, and for bringing esteem to the association and its membership. For the past 25 years Parker has operated Ambiance By Parker, Nashville, Tenn., an art service provider specializing in the healthcare industry, high-end custom picture framing for the residential design market, and museum framing services.
Parker's participation in PPFA has included membership in the Kentucky/Tennessee Chapter, and serving as president of the PPFA national board of directors (2004-2005), immediate past president (2005-2006), committee chair of the Guidelines Task Force, committee chair of the 2006 PPFA Nominating Committee, committee chair of the 2005 Supplier Committee, and serving as a recertification instructor. He also has been a contributing writer and editor for Decor Magazine and Volume Magazine, and is a member of the National Art and Framing Month Council. He was elected vice president of PMA last February.
 | | Kerry Wilson, MCPF, GCF | Kerry Wilson, MCPF, GCF, received the PPFA Service Award for special contributions to community projects in local areas, to her National Capital chapter, to the framing industry, and for innovations in promoting art and framing.
Wilson, a partner in Windrush Gallery & Gifts, Fairfax, Va., has been framing full time for 17 years and has been a PPFA member since 1990. She is a member of the PPFA Advisory Committee and the National Art and Framing Month Council. After joining PPFA, Wilson served on the local board as secretary, treasurer, vice president, and 3 years as president. As National Capital Chapter President she organized a project to benefit the Ronald McDonald House that was opening in Virginia, a local project that became a nationwide effort.
As the Chapter Relations Chairperson for 8 years, Wilson invigorated support for the chapters, re-established chapter leadership conferences and was instrumental in revitalizing chapters that had fallen dormant. She helped develop programs to encourage member recruitment while on the Membership Committee. She is one of only two recipients of the PPFA President's Award, a program recognizing the recruitment of new members. She served on the National Board of Directors from 2002-2006, and has been chairman of both the Education Committee and Gender and Ethnic Task Force. In addition, she provided digital images of framed artwork for the new PPFA/PostcardBuilder direct mail program.
 | | Linda Wassell, MCPF | Linda Wassell, MCPF, received the Chapter Volunteer of the Year Award for significant contributions to PPFA, including involvement in chapter and national activities, creative events, and personal commitment. The owner of Out-Line Designs in Spring, Texas, Wassell holds a degree in fine art and has worked in the picture framing industry since 1980. Her passion lies in French matting, glass matting, gilding, antique frame restoration, and the presentation of antique art and artifacts.
Wassell, who earned her CPF designation in 1986 and MCPF in 2004, began her custom framing career in 1980 while working at Kay's Art Supply in Houston, Texas, and also has worked for Kirby Gallery in Houston, and Frame Craft Lampros Gallery in The Woodlands, Texas.
She has been a member of the Texas Gulf Coast Chapter since joining PPFA in 1984 and has held almost every chapter position, including president, vice president, and program director. She's also served as a special advisor to the Texas Gulf Coast Chapter Board. Currently, she serves the PPFA as a member of the Certification Committee and is an Accredited Competition Judge. She leads educational programs for Chapters and judges framing competitions, and shares her framing skills with PPFA members through articles published in For Members Only, the association newsletter.
Special awards also were given to outgoing PPFA board members Mark Klostermeyer, MCPF, Tom Pavlock, CPF, and Vincent DeGeorge Jr., CPF, in recognition of their outstanding service to the association. PPFA wraps up with education, keynote, International Framing Competition reception
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The final day of PPFA 2007, the annual convention of the Professional Picture Framers Association, continues with exams to earn the designation of Master Certified Picture Framer.
Nona Powers, MCPF, will start her "Design II" class in the International Framing Competition Gallery in the upper west lobby. Also on deck this morning are Vince DeGeorge, CPF, and Fran Gray, MCPF, with "Network for Success"; Ellen Collins, MCPF, with "Easy Mat Enhancements"; Hugh Phibbs with "Advanced Hinging"; Michael Derr, CPF, with "Beyond the 45"; and Rob Markoff, CPF, with "A Survey of Installation Hardware."
Marketing gurus Bob and Matt Manna are today's keynote presenters at the PPFA General Session, with "Customer DNA."
The duo returns after lunch with "Customer DNA Part II - Unusual Mind." Also on tap this afternoon are Chris Paschke, CPF, GCF, with "Canvas Transfer of Photos and Prints"; Jim Everett with "Using Digital Images to Promote Your Business"; Linda Wassell, MCPF, with "Adding A Classic French Touch"; and Markoff returns with "Simple Wax Finishes."
Brian Wolf, CPF, will give a technology demo of Wizard's Computerized Mat Cutters, and Chris Herrter will give a demonstration for Eclipse.
Today is your last chance to vote in the Popular Choice competition. Entries in the International PRINT and OPEN Framing Competition of the Professional Picture Framers Association are on display in the upper west foyer of the Las Vegas Convention Center, South Hall, just outside the upper-level entrance to the PMA 07 Trade Show floor. The Popular Choice winner will be announced at this afternoon's International Framing Competition Reception, 4:20-5:30 p.m., when all the winners will be celebrated and awarded their presentation checks.
The PPFA Chapter Leaders Conference will be held tomorrow and Monday. Stan Slap blasts management excuses at Official Business Session
Dynamic speaker Stan Slap shattered management excuses at the PMA Official Business Session, March 10. "Problems that continue to baffle the industry are not new problems," he said. "The solutions are not new solutions."
He said many companies will adopt elaborate, illogical excuses for their poor performance, ranging from weather and competitive conditions to "acts of God" and "Seemed like a good idea at the time." This avoids accountability.
"Once the 'excuse' mind-set seeps into a company, it is dangerous," he said. "The most powerful companies never blame external circumstances for internal problems. It is the job of managers to provide good answers to bad circumstances."
Slap pointed out few managers understand and can communicate with their own employee culture. Using a humorous example of anthropologist Margaret Mead, Slap described how managers will never be a part of the day-to-day culture of their business, yet it is this culture that is most important for executing their business plan. And it's the execution of the plan, not that plan itself, that's important.
"Goals and strategic plans don't work [on their own]", he said. "A successful plan needed to be executed well, not planned well."
Because the employee culture has the ability to scuttle the strategic plan, either by lack of action or design, it's vital for management to "sell" the plan to the employee culture, said Slap. "You can't sell it outside [your company], if you can't sell it inside [your company]." PMA 07 Trends PMA 07 product and service trends
PMA is highlighting just some of the new trends and innovations in its PMA 07 coverage this year in the "PMA 07 Trends" section of Newsline International and the online PMA Show Daily. For a full and exhaustive listing of all the new products and services, visit the Virtual Press Office, where many exhibitors post full product releases in the "PMA 07" section. Lucidiom announces photo retailer solutions at PMA 07
At PMA 07, Lucidiom Inc., Vienna, Va., is announcing a number of new products and services for photofinishing retailers - as well as one solution, the Lucidiom EQ Complete Imaging System, which combines all the others.
Photo Folio Bundle allows retailers to create double-sided photo products, such as photo books, folded cards and bound calendars, out of Luci art using the Lucidiom EQ-9800 laser printer and Unibind binder. Lab 50 software manages production workflow and interfaces with all printers-inkjet, dye sub, minilab and laser. Lab 50 collects orders from kiosks, Photo Finale Desktop and Photo Finale Web and funnels them into one easy-to-manage queue. With its included APM Order Agent, retailers can manage their kiosks remotely. Retailers also can control pricing and promotions on all their customer interfaces. APM 5.0, the newest version of Lucidiom's kiosk software, features a shopping cart to allow consumers to order multiple products at one time, along with numerous GUI enhancements. Creative Collections, Creative Collections Plus, scanning, gifting and passport photos now come as standard features, and APM 5.0 will support Luci, DVD Cinema and Photo Folio Bundle as well as the Back Lab Burner for remote CD/DVD creation. Non-photo files such as movies and audio clips also can be burned to image CDs. The APM 2700, Lucidiom's newest APM, features an ultra bright 17-inch screen, an Intel Core Duo processor, 2 GB of RAM, an easily customized monitor frame, an inline EasyReader media drive, a CD/DVD burner and a built-in receipt printer to take orders for prints, enlargements, greeting cards, passport photos and other photo gifts in as little as two minutes. The APM Print & Scan, housing one kiosk, two printers and flatbed scanner, allows photofinishing retailers to grow beyond their store borders. At 18 inches wide, 25 inches deep and 42 inches high, the APM Print & Scan is ideal for retail locations with limited space inside the store and for retailers that are looking to set up remote kiosks in local cafés, hotels, hospitals and other community gathering spots. APM ProfitWatcher Dashboard, Lucidiom's award-winning, web-based, interactive, reporting tool, lets retailers know exactly know exactly how their photo kiosks are performing and where and how their customers spend powerful purchasing dollars. Lucidiom's Luci creative kiosk program is now available as an addition to any standard APM, Photo Finale Web or Photo Finale Desktop. Luci comes with more than 2,500 exclusive templates to make personalized Wall Art, Collages, Red Letter Cards, Luci Layout scrapbook pages, bordered prints, recipe cards, calendars, game boards and DVD Cinema slideshows-all inventory that lets the retailers go well beyond the standard 4-by-6 print. Lastly, the Lucidiom EQ Complete Imaging System, contains every piece retailers need to produce any product involving their customers' photos: two APM kiosks, Photo Finale Web and Photo Finale Desktop, Lab 50 production software, printers, book binder, DVD Cinema, exclusive Luci templates and Photo Folio Bundle -- all integrated together to create double-sided photo products, photo books, folded cards, bound calendars, posters, enlargements, bordered photos, passport photos, greeting cards, scrapbook pages and gifts. Sony aims at non-traditional markets
 | | Theresa Alesso, vice president, Sales & Marketing, and Ron Corn, senior business development manager, Sony Electronics Inc., Park Ridge, NJ, at a press conference Friday morning discussed Sony's new aggressive approach to expanding into non-traditional markets for its photo finishing products. |
Sony Electronics Inc., Park Ridge, NJ, told members of the press Friday morning it intends a more aggressive approach to expanding its photo finishing business by aiming at non-traditional areas.
Theresa Alesso, vice president, Sales & Marketing, noted she has rebuilt the organization, and with the company's diverse products, sees "enormous opportunity" for expanding its business, by looking outside the traditional finishing space. For example, she foresees Sony printers in places such as Starbucks, where people feel comfortable and would make use of an easy-to-use and fast printing service.
Both she and Ron Corn, senior business development manager, noted law enforcement as being a natural growth market for Sony printing products, as well as passport photo service providers and event photographers.
Corn said the GR700 roll printer is "a game changer" for the industry, saying he has seen lineups at the Sony booth as visitors want to see the prints it produces.
Sony is working on innovative ways to get people to make prints, said Corn. "We're going to lead the change," added Alesso. "There's some really cool stuff coming."
Photo and reporting by PMA Senior Editor Don Long
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